Returns & Exchanges
At Planks, we want you to be fully satisfied with your high-performance gear, which is why we offer a 30-day window for returns and exchanges on all unused items. Simply ensure your products are in their original packaging with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Carefully place the items in their original packaging, ensuring all tags are intact, and include a copy of your packing slip inside the box.
Ship It Back
Print the prepaid shipping label provided through the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned equipment, we will process your refund or ship your replacement item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing